Customer Bill of Rights
Our Customers Have the Right...
To be greeted with a polite and positive attitude on the phone and in person
To be treated with respect, courtesy, and appreciation at all times
To receive expert knowledge and guidance directly from our staff
To get prompt, accurate, and complete deliveries on schedule
To immediate corrections of mistakes and problems
To receive accurate and properly labeled invoicing that is easily understood
To product training for their personnel
To their own beliefs and opinions
To our untiring devotion, gratitude, honesty, and loyalty
And to our lasting friendship...
